List of equipment, after-sales service of which is performed on a contractual basis:
- K920 and K922-1 Suspended welders for flash-butt welding of rails;
- K1000 and K1100 Stationary welders for flash-butt welding of rails;
- K924 Stationary welders for flash-butt welding of rails with corresponding ends of railway crossing pieces;
- КСМ007 Mobile rail welding complex on DAF chassis;
- КСМ005 Mobile rail welding complex on MAZ chassis;
- КРС-1 Self-propelled rail welding machine;
- PRSM-3 Self-propelled railroad rail welding machine (modernization with overhaul), PRSM-4 (modernization);
- СЧ-1000 Self-propelled ballast cleaning machine;
- СПЗ-5 Ballast leveling machine.
The main types of post-warranty service for railway vehicles and rail welding equipment are as follows:
- supply of spare parts and purchased components;
- restoration or modification of the software, welding modes according to the specific conditions of the Customer;
- performance of installation and commissioning works after repair or downtime;
- fault diagnosis;
- defect identification before repair;
- routine (prompt) repair at the Customer’s site;
- medium repair at the Customer’s site;
- major overhaul at the plant;
- modernization with major overhaul at the plant;
- training of workers, maintenance and engineering personnel;
- other types of customer service according to the Customer’s proposals.
Service can be performed both on the basis of direct contracts and through the representative offices of the plant or organizations recommended by the Customer.
Timely and high-quality maintenance service provides reliability and safety of operation, reduction of repair downtime, forecasting of stock of spare parts and purchased components, which ultimately leads to a reduction in the cost of repairs and operating costs.
Competence of the personnel, use of quality spare parts and components, efficient response to performance of works, which ensures reliable and uninterrupted operation of the equipment to our customers are the advantages of the KZESO service.
